ReviewsAkamai

Enterprise-grade and priced accordingly

3.4/5overall, average of the five axes
Deployment effort
3
Support quality
5
Features vs promises
4
Pricing transparency
2
Return on investment
3

What happened

For our traffic profile Akamai has been rock solid and the account team knows our estate properly, which matters during an incident. The interface is a product of its long history and some tasks need a support ticket that competitors would let you self-serve. If you need bulletproof at very large scale it remains a defensible choice.

Worked well

Reliability at scale. Account team knows the estate. Strong bot management.

Did not

Interface shows its age. Some changes need support involvement. Premium pricing.

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