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Guides, checklists and templates from people who have done the evaluation.

Practical, opinionated, and free to reuse inside your organisation. Suggest edits or new guides in the General forum; authors are credited.

Checklists

Ask these before the contract, in this order, and write the answers down.

A four-week plan that ends with a defensible decision, not a longer shortlist.

Nine cost lines the vendor will not put in the proposal, with how to estimate each.

A premium implementation guide: pilot rings, tuning targets, the metrics that prove the rollout worked, and the mistakes that cost teams a quarter.

What to check before you ask, what to include when you ask, and how to answer someone else.

A short request for proposal that vendors cannot answer with a brochure.

Thirty minutes with a peer who already made the decision, without the vendor listening.